Information on our Dating Service

Our dating service available at www.pridewest.co.uk/dating , is part of the 'Bonefish Network', this means the service is run on our behalf by Bone Fish Limited.

The administrators of the PrideWest website have no access to the technical database behind the dating site, so are unable to assist with any enquires regarding memberships, renewals, profile problems, email registration or password issues.

Members of the dating site are able to access member assistance, provided by the Bonefish Customer Service Team, by logging on to the dating site with their email and password, then selecting the 'Help' link displayed on the left of the page.

Contacting the Dating Administrators

If you wish to contact the Customer Service team regarding your personals profile, or account, please use the contact form here.

Forgotten Your Password

If you have forgotten your password, you can ask for a password reminder to be sent to you. Click on the appropriate link which is displayed on the dating homepage.

Cancelling Your Subscription To PrideWest Dating

If a MEMBER decides that he/she does not wish to continue with the BONE FISH LTD SERVICE, he/she can unsubscribe by clicking on the link provided in any email message sent by BONE FISH LTD. Alternatively, the MEMBER can remove their account information directly from the website by entering "My Account" after logging in, and clicking on the link marked "Remove Old Addresses". In addition, the MEMBER can contact services at: customer.services@bone-fish.com. All emails sent by BONE FISH LTD contain links to both the MEMBER'S account page and also the cancellation page.

Terms and Conditions

You can read the terms and conditions that Bone Fish provide for the operation of the PrideWest dating site here.

More Information

For more information, you can call Bonefish on (+44) 905 514 0409 between 9am and 5pm GMT (Calls cost 60p per minute) or contact customer services.